Ocracoke Island, NC
Captain's Landing Hotel Suites 252-928-1999
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Captain’s Landing Hotel on the Outer Banks in Ocracoke, North Carolina

Hotel Policies

Captain’s Landing Hotel Suites, Penthouse and Cottage are managed by the owners, Betty & George Chamberlin and Ocracoke Island Realty

Reservations
Reservations may be made by calling:
Captain’s Landing Office (252) 928-1999
Ocracoke Island Realty (252) 928-6261 between 9 AM-5 PM

A valid Visa or Master Card is required when making reservations and will be held as a security deposit in the amount of $200.

    Vacation Rental Agreements are required for:
  • Advance reservations made 45 days or more prior to arrival date.
  • Peak season (June, July, & August)
  • Holidays
  • Three (3) or more nights stay (anytime)
  • Multiple unit rentals

Vacation Rental Agreements received from Ocracoke Island Realty must be signed and returned to Ocracoke Island Realty.

Optional travel insurance is available with the rental agreement and is highly recommended.

Reservations not covered by a vacation rental agreement will be charged one (1) night’s rent or 50% of the total amount (whichever is greater) on the date the reservation is made. The remainder is due and will be charged on the scheduled arrival date.

Should your plans change, be sure to call us following these guidelines:

Cancellations
All cancellations must be made with Captain’s Landing Hotel Office (252) 928-1999 between the hours of 10:00 AM and 6 PM.

All cancellations or date changes will be subject to a $50.00 service fee.

Late arrivals and early departures are considered as cancellations of reserved days and are subject to appropriate charges.

Cancellations made within the 30-day period prior to arrival date will be subject to the entire rental amount.

General Policies
Check- in at Captain’s Landing Hotel Office is between 3:00 and 7:00 PM, or you may check in earlier if accommodations are available.

Check-ins after 7:00 PM require special arrangements to be made in advance by calling Captain’s Landing office (252) 928-1999.

Check out is 10:00 AM. Should you need to arrange for a late check-out, please drop by the office or call Captain’s Landing Hotel Office 24 hours prior to the day of check-out.

We are unable to accommodate pets and highly recommend Sandy Paws Bed and Biscuit Inn (252) 928-3093. A minimum $100 service fee will be charged for having a pet in a guest room and an additional cleaning fee may be accessed.

Captain’s Landing Hotel is a non-smoking facility. Smoking is not permitted in the Suites, Cottage or Penthouse. A minimum $100 service fee will be charged for smoking in a guest room and an additional cleaning fee may be accessed.

A valid Visa or MasterCard must accompany all payments made by cash or check. All checks must be received by Ocracoke Island Realty or Captain’s Landing Hotel Office 10 days prior to arrival.

Should you have additional questions or concerns regarding our policies, please call Captain’s Landing Hotel Office (252) 928-1999 or email us at info@TheCaptainsLanding.com.

We look forward to having you visit with us and will do our best to ensure your stay is enjoyable.

CAPTAIN’S LANDING WATERFRONT HOTEL SUITES - 324 Highway 12, P.O.Box 1150, Ocracoke, NC 27960
252-928-1999   info@TheCaptainsLanding.com

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